I almost can’t believe I’ve received a response from the Art Institute. Albeit a “we’ll get back to you soon,” response, it’s still more than I thought I’d get, especially this quickly.

Hi Alex,

I am reviewing your case and have contacted various departments that would have the information I need to get all the answers for you. Unfortunately I don’t have all the information I need right now, so I can get back to you early next week. I know we can make sure your questions are answered and understood. As well, please be assured we take these matters seriously and we will respond to you next week.

Melinda Lester